SERVICE AND PARTS

SALES

We sell a full line of  Retail Scales with a full range of Industrial Scales, Truck Scales, Bench Scales, Counting Scales, Balance. If you require a custom scale, we have a full metal shop that can design and build the scale you require.

SERVICE

With our Head Office in Cape Town we have fully-fledged service branches in Johannesburg, Durban and Port Elizabeth We also have service providers throughout Africa, in Ghana, Nigeria, Uganda, Zambia, Democratic Republic of the Congo and Malawi. With well trained staff that can and will help you with any problem relating to scales that you might have.

Mac Weighing Solutions is proud to say that we have the Distribution Rights, for Avery Berkel, to supply and repair Avery Berkel Scales throughout Africa.

Whatever your demand, from laboratory balance scales to weighbridges we can supply and service them for you. Our work is always of the highest calibre as we believe you as our customer is our most valuable asset. And we ensure that your scales and any other services you require from us is always at its best.

We strive to give you the best service, making your problems our problems, so we can help you achieve greatness in your business.

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Equipment Upgrades

One of our best qualities is the fact that we are honest with the customer. It could be that we could make more money repairing a specific scale or item. But if we see that the repair cost is higher than replacement cost we will inform the customer and rather quote on a replacement. It is still the customer’s choice to go ahead with repairs rather than replacing, as we do not do any work without the customers consent.

Mac Weighing Solutions is proud to say that we have the Distribution Rights, for Avery Berkel, to supply and repair Avery Berkel Scales throughout Africa.

Refurbish

On some of our older scales the spares are still readily available, and replacing a scale might just be out of your range, why not refurbish the one you currently have. Our qualified technicians will have your old scale back up and running like new in no time at a fraction of the price of a new scale.

On-site Scale Calibrations & Validations

On request we will send one of our qualified technicians to your site to calibrate and verify all your scales, as long as they are approved and have a valid SA number, we will do the heavy lifting for you.

Installation & Relocation

As our staff work on site daily we have developed a knack for seeing how to prepare/install some of the bigger scales.

For any installation big or small, or even just relocating a scale in your store our technicians are capable of handling it.

Appliance Department

Our appliance department has grown over the last 5 years and we are proud to say that we supply and maintain stores all over South Africa. We supply and maintain Slicers and Vacuum Packers. And will do our best to accommodate you and your work environment. We will collect and deliver if the unit has to be repaired off site.

Technical Department

Most companies wait for a product to stop functioning before calling in a technician to repair or replace the piece of equipment.

What we offer is a comprehensive service. We offer service contracts to all our customers, this will ensure that all scales in the contract are serviced regularly, making breakdowns les frequent and downtime almost non-existent.

Most of our repairs are done on site as this reduces down time for the company as well, if it is deemed necessary to uplift a scale, we will strive to put a replacement scale in for the time being to minimize the effect of the scale we have removed.

If you are interested in having one of our staff members come do an assessment of your site to work out a solution for you or just give you the peace of mind that you have the right partner when it comes to your scales, or you would just like to more information. Please feel free to contact us by email or giving us a call. Our friendly staff will always be willing to help.

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